Supporting Information for End User Sign In
This topic covers steps required the first time you connect to ServiceNow through Application Control. The end user follows these steps:
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Sign in to ServiceNow through Application Control.
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Application Control encrypts and stores the username and refresh token in %programdata%. Application Control does not store the end user's password.
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For subsequent sign-in events, Application Control uses the refresh token.
This refresh token has a default lifespan of 100 days; you can change the lifespan when you create the Application Control OAuth token.