File Director

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Install trusted certificates on client devices

To use an enterprise certification authority (CA), you need to install the enterprise root SSL certificate on each of the client devices. The instructions in this chapter provide information designed to help you install root certificates on Windows, Mac, iOS and Android clients. Network provisioning tools are also available for installing trusted SSL certificates on clients. However, these instructions focus on individual clients.

You only need to add a root certificate to client devices if the enterprise is using a private CA. If you experience difficulties with a certificate issued by a public CA, then review the appliance certificate configuration.

For testing purposes during the evaluation phase of your File Director deployment, to avoid installing the default self-signed certificate on each client device, it is recommended that you request a free time-limited certificate from one of the public CAs.