Personalization Operations powered by AppSense

Getting Started

In this section:

Installation and Access

Personalization Operations is installed with the Personalization Server and configured in the Server Configuration Portal (SCP). Once the administrator has configured the Personalization Server instance, the SCP displays the URLs where users can access the Personalization Operations web console. By default, the URL is:

http://<server name>:<port number>, where <server name> is the full qualified domain name of the Personalization Server, and the default port is 7771.For more information, see the DesktopNow 10.1 Install and Configure Guide.

After configuration, the administrator must authorize users to access Personalization Operations. The administrator who is installing and configuring Environment Manager and the Personalization Server has full administrator rights to add users to Personalization Operations and assign roles and Personalization Groups to them.

Once they have configured user roles, the administrator can inform users of the URL where they can access the web console.

Usually, users need to provide their standard Windows network credentials when they log in to Personalization Operations for the first time.

Roles

Task Support Desk Administrator Master Administrator
Manage backups      
for single users
for multiple users
Manage current settings      
for single users
for multiple users
View audit logs      
for user's own events
for self-service events for all Personalization groups to which the user is assigned
for all events by Support Desk users
for all events for Personalization groups to which the user is assigned as an Administrator
for all events across all other Personalization groups
View the migration status report
Use the task manager
to modify user's own tasks
to modify other users' tasks
Add and manage user roles

Home

When you log in to Personalization Operations, the Home page displays. The features available on the Home page depend on your role.

Home (Support Desk)

In the Home page, Support Desk users can do the following:

Home (Administrator)

Administrators and Master Administrators can perform all the tasks that Support Desk users can. In addition, they can access the multi-user tasks section on the Home page. In the panel, administrators can do the following:

Home (Master Administrator)

Master Administrators can also access the User Roles page where they can manage users, user groups, and user roles.

Related topics


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