Troubleshooting and Exceptions Exceptions occur when the available data does not provide enough information to perform license analysis. When an exception occurs, the item that caused the exception is listed and may not be included in the analysis. Contracts with No Group Exceptions General Microsoft SQL Server or Windows Server Exceptions License Channel Exceptions Line Item Maintenance Exceptions Machines without Core Count Exceptions Microsoft SQL Passive Servers Microsoft SQL Server (Unknown) Software Line Items with No Contract Exceptions Volume Contract Machine Exceptions