About Virtual Environment Discovery
With CAM Discovery, you can collect host and guest relationships for Windows and Linux/Unix operating systems, as well as Microsoft Windows and Microsoft SQL Server licensing information.
- VMware vSphere®
- Microsoft Hyper-V
- Any Microsoft operating systems supported by CAM
- Any Linux/Unix environments supported by CAM
- Virtual environment credentials allow you to access the Virtual Machine Manager for either VMware (typically vCenter) or Microsoft Hyper-V (typically Microsoft SCCM Virtual Machine Manager).
- Guest credentials require WMI access to the guest virtual machines to collect inventory and licensing data.
|VMware: Microsoft OS guests||
|VMware: Linux/Unix guests||
|MS Hyper-V: Microsoft OS guests||
|MS Hyper-V: Linux/Unix guests||
Collect host/guest information by completing the following steps:
The discovery log is located in C:\Program Files (x86)\Cherwell Asset Management\Administration Service\VMDiscovery.log
Common Error Messages
- The RPC server is unavailable: This message means the RPC Server has encountered an error, typically because the RPC server is not running, or security systems are preventing access needed to run the commands.
- VMware Tools not installed: We can’t collect data from the guest because VMware Tools are not installed.
- Access is Denied: This typically occurs when you don’t have the correct credentials to the guest OS, and cannot reach the guest via WMI. This only happens when the guest is Microsoft OS. You can set up virtual environment credentials for guest access to the VM.