How to Launch Windows Remote Desktop Connection

To launch the Windows Remote Desktop Connection accessory from within CAM Administrator:

  1. From the Machines panel, find the machine whose desktop you want to view.
  2. Right-click on that machine, then select Launch Remote Desktop Connection.

    Alternate method: Select Machine > Launch Remote Desktop Connection.


  • The Launch Remote Desktop Connection item is only available on the Machine menu and context-sensitive pop-up menu when the accessory itself is installed on your machine and you've selected a single machine.
  • If the remote connection fails for any reason, the Windows Remote Desktop Connection, not Cherwell Asset Management, provides feedback on the cause.