Error When Upgrading the CAM Database

If SQL Browser 2016 is disabled, upgrading the CAM database using the database installer causes an error. SQL Browser 2016 is disabled by default, and must be enabled in order to use the database installer to upgrade CAM.

To resolve this, enable SQL Browser before upgrading CAM using the database installer, or complete the following steps:

  1. Use the CAM 13.2 installer to uninstall the database component.
  2. Run the CAM 14.0 installer to perform a normal install, and install only the CAM database.
  3. When prompted, give the "new" database you are installing the same name as the existing 13.2 database.
The installer will recognize that a database with that name already exists and will upgrade the existing database.