Multiple NICs on a Cherwell Administration Service Machine

If the machine on which you installed the CAM Administration Service contains two network interface cards (NICs) on separate subdomains, the CAM Administration Service will default to using NIC 0. To change this default setting, you can configure the TCP channel to use the bindto attribute. This attribute allows you to specify an IP address of the NIC to bind to when more than one NIC is installed in a machine.

To make this change:

  1. Open the EmExpServ.exe.config file. This file is located in the CAM Administration Service folder of your Cherwell Asset Management installation. (for example, in C:\Program Files\Cherwell Asset Management\CAM Administration Service on 32-bit machines, or C:\Program Files (x86)\Cherwell Asset Management\CAM Administration Service on 64-bit machines.)
  2. In this file, search for the channel ref="tcp" line, as shown in the example below. Add or change the bindto address to the appropriate IP address of the NIC to which you want the CAM Administration Service machine to bind. In the below example, is the IP address. 
    <channel ref="tcp" port="5001" bindTo="">   <serverProviders>   <formatter ref="binary" typeFilterLevel="Full" />   <formatter ref="soap" typeFilterLevel="Full" />  </serverProviders>  </channel>
  3. Save the file and restart the CAM Administration Service.