Unlicensed CSM
users can provision an AWS product directly from the CSM Portal.
To provision an AWS product from the CSM Portal:
- Log into the CSM Portal
and access the service catalog.
- Select .
- The AWS products you can choose from depend on the permissions you have.
- Enter the Account Name,
Portfolio, and Region, then select Request AWS Product.
- In the pop-up dialog, select the AWS product you want.
Additional fields appear in the Additional Questions
section based on the product you selected.
- Complete the fields in the Additional Questions
section. The fields vary depending on the AWS product you request. Some fields
are auto-populated.
- Select Submit for Approval.
Once the Incident is approved, an automation process to provision
the product begins. After the product is provisioned, the Incident will reflect
the new Configuration Item, and the Incident is marked as closed.
The newly-provisioned AWS product is assigned a configuration item
record and added to the CMDB.