To define the Portal Knowledge Search:
- In CSM Administrator, select the
Browser and Mobile category and then click
Site Manager.
- Right-click the
IT Site and then select
Edit.
- Click the
Display page.
- In the Search section next to the Use Search Widget field, click
the
ellipses button.
- Right-click the
Self Service Searches with Knowledge Widget and then select
Edit.
- In the Quick Search section, click
Add>CKCS Article.
- Select the
Search Attachments check box.
- Click
OK.