About Suppliers

A Supplier is a person or group (internal or external) that is responsible for providing a product or service to an organization based on an Operational Level Agreement (OLA) or Underpinning Contract (UC).

In CSM, Supplier is a Major Business Object. The Supplier form allows Users to view, create, track, and manage Suppliers.

Supplier can be used to support Multi-Sourcing Service Integration (MSI) and Service Integration and Management (SIAM). For more information, see The Relationship between CSM and Multi-Sourcing Service Integration and Service Integration and Management.