Using Approvals

When working with Approvals, users complete the Approval form.

CSM supplies the following Approvals. Use these supplied Approvals as-is, edit them, or create your own using the Approval Editor (accessed from within a Blueprint in CSM Administrator).

• Change Approvals (for Emergency Changes and Normal Changes).
• Incident Approvals (for New Employee Requests).
• Knowledge Approvals (before a Knowledge Article is published).