OOTB Forms
The possibility for Forms is endless. However, to get you started, CSM provides the following OOTB Forms:
- Default Regular Form for each OOTB
Business Object. In some cases, multiple Regular Forms are provided. Common
examples include:
- Incident
- Problem
- Change Request
- Knowledge Article
- Journal.
- Task.
- Summary and Mini-Summary Form for most Major and Supporting Objects (although not all are used).
- Form Arrangement for each OOTB Major Object.
- Form Views of most Major Objects for the OOTB Portal View.