About CSM E-mail Accounts

E-mail accounts enable Users to send e-mail messages directly from within CSM using the E-mail Message window.

E-mails can be sent from either a global account (configured by an administrator) or a personal e-mail account (configured by Users in CSM). Users with e-mail security rights can personalize and use a global e-mail account. Users can also configure a personal account for special circumstances, such as sending e-mail from home or an off-site location.

CSM supports the following types of e-mail accounts for both global and personal accounts:

• POP/SMTP (or POP3): A simple and very common mail server format for incoming e-mail.
• IMAP/SMTP (or IMAP4): A more advanced mail protocol than POP and is generally considered more secure and has additional options for dealing with server-based mail. However, fewer mail services provide IMAP support.
• Microsoft® Exchange: The Exchange Server handles both incoming and outgoing e-mails. See the System Requirements for supported versions.