Configure Knowledge Security Group Permissions

Knowledge Administrators use CSM Administrator Security Groups window to configure Security Group permissions for Knowledge Management.

1. In CSM Administrator select Security > Edit Security Groups. The Security Groups window appears.
2. Select the Group in the drop-down list.
3. Select the Rights tab and set the applicable permissions. See Knowledge Security Rights for the default Security Group Rights for Knowledge.
4. Select the Business Objects tab.
5. In the Business Object drop-down list, select Knowledge Article, Incident Category, or Journal - Comment and set the applicable permissions. See Knowledge Management Security Group Permissions for the default Security Group Business Object permissions for Knowledge.