About Modifiers

Fields and Tokens (Stored Values, other Expressions) can be added when building One-Step Actions and Expressions.

For example, a Field containing the Customer's name can be added to a One-Step Action that sends an e-mail to that Customer to make the e-mail more personal. When adding a value, the way the Field appears depends on its data type:

• Text Fields: Shows the value.
• Number Fields: Shows a standard system format.
• Logical Fields: Shows the text as True or False depending on the value.
• Date/Time Fields: Shows in a sortable, standard format.
• JSON: Shows JSON data.
• JSON Array: Steps through data from a JSON array.
• XML: Shows XML data.
• XML Collection: Steps through data from a set of XML elements that have the same structure.

While this is often sufficient, there are many situations where it is useful to format the value. For example, when showing a date/time, a User might want to show only the date without the time.

Additionally, a User might want to manipulate the value. For example, the User may only want the first part of a Field’s value or change a value to be upper-case or lower-case.

Users can apply Modifiers to Tokens inserted into One-Step Actions and Expressions to format and modify the value that is ultimately shown or calculated.