Search Results List Widgets

A Search Results List Widget displays a list of records (as links or in a Grid) that meets a search criteria. Use a Search Results List Widget to display a list of:

  • My open Incidents
  • My Team's Tasks
  • Announcements

The following figure shows an example Search Results List Widget.

Search Results List Widget Example

Good to know:

  • A Search Results List Widget is highly configurable; define the general properties (example: Title and Business Object association), display properties (example: Grid or as clickable links), search criteria (ex: Saved Search or a custom Search Query), date range, and refresh rate.
  • By default, a Search Results List Widget acquires its text, color, border style, and background style properties from the defined Dashboard Theme; however, you can define your own properties, if needed.

  • Refresh executes only when a Widget is active and being displayed. If you leave a Dashboard and come back to it, the data will be automatically refreshed, and the refresh timer will start over.

  • Use refresh on Widgets where the data is likely to change (example: A Widget displaying Incident data).
  • A Dashboard's Refresh properties determine whether or not to 1) use the Dashboard's scheduled refresh instead, and/or 2) allow its Widgets to refresh themselves in addition to the Dashboard's scheduled refresh. For more information, refer to Dashboard Refresh in the Dashboards documentation.