Data and Database Tools A variety of tools are provided to help you configure and manage your CSM database. Tools for importing data into CSM are also provided. About CSM Data and Databases Database Tools Configuring Database Security Rights Configuring a Database Server Object Configuring SQL Server Using Databases with CSM Import Data from External Databases Import data into CSM by creating connections to an external database. Map a Business Object to the external connection, and then import data into the Business Object. Import Data From .csv Files If you do not need to import real-time record or user data into your CSM system, you can import Business Object or user data from .csv (comma delimited) files as needed or create a Stored Import Definition that can be used repeatedly. Troubleshooting Data and Databases