Add a SMTP Relay Server Connection to CSM

After establishing a SMTP Relay Server Connection, use the CSM Administrator to configure CSM so that it directs e-mails to the Server connection.

To configure CSM for the SMTP Relay Server Connection, follow these steps:

  1. In the CSM Administrator, click the E-mail and Event Monitoring category.
  2. Select Edit e-mail accounts and settings. The E-mail Options Manager opens.
  3. Click Add > IMAP Account.
  4. Provide a Name for the IMAP account.
  5. Provide a Name for the Incoming mail server.
  6. Select the Outgoing Server section.
  7. Provide the Name of the Virtual Server in the Outgoing mail server field.
    It is recommended to use the name of your Virtual Server rather than an IP Address due to the fact that IP Addresses could change. However, both can be used in the Outgoing mail server field.
  8. Select the From Addresses section.
  9. Select the Allow user's e-mail address radio button.
  10. Select the Allow arbitrary FROM adresses radio button.
  11. Click Add to provide a FROM address. A Legal Return Request pop-up displays.
  12. Provide an e-mail address in the e-mail address field.
  13. Click OK.
  14. Click Test Account to ensure the provided e-mail address complies with the Server Relay.
  15. Click OK to save the changes and close the IMAP Account Manager.
  16. Click OK to close the E-mail Options Manager.

Once the SMTP Relay Server Connection has been established and added to your CSM Administrator content, e-mails sent through CSM are automatically sent via the Relay Server Connection. To send an e-mail, select CSM Desktop Client > File > Send E-mail to open and send a new e-mail message.