Client Installation Options
Default Installation Folders
Options | Description | Notes |
---|---|---|
Default folder for 32-bit machines |
The default folder for 32-bit machines is: C:\Program Files\Cherwell Browser Applications |
|
Default folder for 64-bit machines |
The default folder for 64-bit machines is: C:\Program Files (x86)\Cherwell Browser Applications |
Even though CSM files are installed to the (x86) directory, CSM runs as a 64-bit application on 64-bit machines. The reason CSM installs to the x86 directory is that Windows installers do not easily support installing applications that are both 32-bit and 64-bit. We do not install to C:\Inetpub because IIS sometimes removes files in this directory in certain scenarios. |
Change |
Choose this option to browse to another location. |
We recommend accepting the default installation folder. |
Client Setup Types
Options | Description | Notes |
---|---|---|
Client-only | Installs the CSM Desktop Client, Outlook Add-in (Installer), and the Dashboard Viewer. | |
Client and Administrator tools | Installs the client-only applications and the Administrator tools (CSM Administrator, Report Runner, System Upgrade/Restore, and Test LDAP) |