Add a License Key

License keys, also known as license codes, determine the number of people who can log in at any given time.

Use the Licensing window in CSM Administrator to provide a license code.

You may be prompted to provide a license code when you attempt to log in to CSM.

To license CSM:

  1. Open the Licensing window (CSM Administrator>Security>Licensing).

    Licensing Window

  2. Click the Enter Code button.

    The Enter License Code window opens.

    Enter License Code Window

  3. Provide a company name and license code. If you need a license code, contact Cherwell Software.

  4. Select OK.