Manager Security Rights

Manager rights are selected from the Category drop-down on the Rights tab (CSM Administrator>Security>Edit Security Groups).

Right Description (when selected Check Box) Grant To:
Can pin/unpin items from all Users' pinboards? Allow: Allows you to pin or unpin an item to/from all Users' Pinboards (ex: Pinning a new Dashboard to all Users' Pinboards for easy access).
  • System administrators
Can pin/unpin items from any Role pinboard? Allow: Allows you to pin or unpin an item to/from any Role's Pinboard (ex: Pinning a Report to any Role's Pinboard for easy access).
  • System administrators
Can pin/unpin items from current Role Pinboard? Allow: Allows you to pin or unpin an item to/from the Pinboards of all Users in the current User's Role (ex: Pinning a One-Step Action to all Users' Pinboards within the currently logged-in Technician Role so that they can run the same One-Step Action).
  • System administrators
  • Managers
Can view items in Managers for all Users?

Allow: Allows you to view items in the Managers for all Users.

Normally, you can only edit items in a Manager for your current Role. When this right is set, you can edit items for any Role.

  • System administrators
Can view items in Managers for all Sites?

Allow: Allows you to view items in the Managers for all Sites.

Normally, you can only edit items in a Manager for your current Role. When this right is set, you can edit items for any Role.

  • System administrators
Can view items in Managers for all Customer Workgroups?

Allow: Allows you to view items in the Managers for all Customer Workgroups.

Normally, you can only edit items in a Manager for your current Role. When this right is set, you can edit items for any Role.

  • System administrators
Can view items in Managers for all Roles?

Allow: Allows you to view items in the Managers for all Roles.

Normally, you can only edit items in a Manager for your current Role. When this right is set, you can edit items for any Role.

  • System administrators
Can view items in Managers for all Teams?

Allow: Allows you to view items in the Managers for all Teams.

Normally, you can only edit items in a Manager for your current Role. When this right is set, you can edit items for any Role.

  • System administrators