Consolidated Layout

Use the consolidated layout for smaller establishments with a low number of Users.

The configuration is deployed as either a physical server or a virtual server (SaaS, for instance). This configuration is also referred to as a single-server scenario.

Consolidated sizing:
  • Small/med customers: Up to 1,000 concurrent Users.
  • Cannot scale beyond 14 cores (approximately 1,000 Users).
  • Does not address high availability.

Best Practices

  • 50 to 100 licenses = 150-300 technicians, 30 percent technicians concurrent (1:3).
  • 900 Portal Users = 18,000-20,000 User pool, 5 percent concurrent coverage.
  • 1 CPU core per 75 concurrent Users. 2 minimum: 1 for OS, 1 for CSM.
  • 50 MB of memory per session for application and web servers.
  • 600 MB of storage per license per year.