Verify Access to Remote Files, Printers, and Network Resources

Resources using Trusted Agents must be in a network location that is accessible by the Trusted Agent. In addition, Trusted Agents must run as domain users on the external network so they can access domain resources such as printers and network resources.

For example, if you used Trusted Agents to run a One-Step Action that writes to a file on a remote network, the Trusted Agent must have permissions to write to files on the remote network location. In addition, users running the One-Step Action must have permissions to access and write to the file location you specify.