CSM Web Applications CSM includes two web applications: the CSM Browser Client and the Customer Portal. CSM Browser Client The Browser Client is a web-based alternative to the CSM Desktop Client. The CSM Browser Client is supported on most major modern browsers on desktop machines and mobile devices. CSM Portal The CSM Portal is a highly configurable web application that enables customers to securely and conveniently access their CSM data using a browser. The CSM Portal supports multiple sites, and also allows managers to access their team’s data. CSM Web Applications and Accessibility To support Users with disabilities, many Browser Client and CSM Portal features are accessible using a keyboard and screen reader. Multi-Tab Browsing Support The Browser Client and Customer Portal allow you to operate in multiple web browser tabs, which enables you to work on multiple pages within CSM. This allows technicians, system administrators, and customers to work more efficiently. Troubleshoot the CSM Web Applications Administrators who have access to the server on which the web applications are installed can use troubleshooting steps to solve issues with these applications. Parent topic:Client Suite