To define JIRA Statuses in
CSM,
you need to know the JIRA Statuses and Transition Numbers.
To find JIRA Statuses and Transition Numbers
from within your JIRA account:
- Log in to your JIRA account.
- Select the Project that you need status details for.
- Select
Project Settings in the sidebar.
- Select
Workflows in the sidebar.
- Select the pencil icon under
Actions.
- Select
Text for the view.
You see a listing of all available statuses within your project.
The Transition IDs column has the Status Names and Transition IDs you need to
enter into CSM.
Note: The ID numbers in the first column are not transition IDs,
and will cause errors if used.