Standalone
mApp Solutions
A Standalone
mApp®
Solution
provides a complete solution. These can include support, managed service
providers, and IT purchasing and project tracking.
Change Management mApp Solution 1.0
The Change Management mApp® Solution introduces a streamlined Change Request form, ITIL-aligned Change Request lifecycle, advanced risk assessment, updated Approvals, and an updated Change Management Dashboard.
Cherwell Knowledge-Centered Support mApp Solution 1.1
The Cherwell Knowledge-Centered Support (CKCS) mApp® Solution provides functionality that allows users to integrate KCS® Management as part of the support process.
IT Asset Management (ITAM) - Purchase Request through Receiving mApp Solution 1.2
Use the ITAM mApp® Solution to submit requests for IT goods through the CSM Portal .
IT Project Tracking (ITPT) mApp Solution 1.5
Use the IT Project Tracking (ITPT) mApp® Solution to track project progress through the lifecycle.
Managed Service Provider mApp Solution 1.0
Cherwell Managed Service Provider (MSP) mApp® Solution provides a solution for an MSP organization to extend the service management and business processes supported within the CSM platform to multiple contracted companies.
Release Management mApp Solution 1.0.1
The Release Management mApp® Solution provides functionality that allows you to use Release features such as a default form, Automation Processes, One-Step Actions , Expressions, Saved Searches, Widgets, and a Dashboard.
Resource Management mApp Solution 1.0
Use the Resource Management mApp® Solution to identify and manage dedicated resources within CSM .