Client Installation Options

Explore default folder and client setup type options for Client installation.

Default Installation Folders

In the course of your Client installation you have the option to use the default location/folder in which to install the Client installation files or select Change to browse to another location. The following table describes the default folders:

Options Description Notes

Default folder for 32-bit machines

The default folder for 32-bit machines is:

C:\Program Files\Cherwell Browser Applications

Default folder for 64-bit machines

The default folder for 64-bit machines is:

C:\Program Files (x86)\Cherwell Browser Applications

Even though CSM files are installed to the (x86) directory, CSM runs as a 64-bit application on 64-bit machines.

The reason CSM installs to the x86 directory is that Windows installers do not easily support installing applications that are both 32-bit and 64-bit. We do not install to C:\Inetpub because IIS sometimes removes files in this directory in certain scenarios.

Change

Choose this option to browse to another location.

We recommend accepting the default installation folder.

Client Setup Types

In the course of your Client installation, you are required to specify a setup type. The following table describes each option:

Options Description Notes
Client-only Installs the CSM Desktop Client, Outlook Add-in (Installer), and the Dashboard Viewer.
Client and Administrator tools Installs the client-only applications and the Administrator tools (CSM Administrator, Report Runner, System Upgrade/Restore, and Test LDAP)