About mApp Solutions

Use a mApp Solution to share packages of functionality across databases, allowing Users to implement proven functionality into their CSM systems

A number of Cherwell mApp Solutions and third-party integrations have already been created and can be applied to your system using the Apply mApp Wizard.

You can also create your own mApp Solutions. After you create a mApp Solution, you can distribute the file directly to potential Users, or submit it to the Cherwell community. Using the Apply mApp Wizard, system administrators can then apply the mApp Solution to CSM systems based on the items that were included in the mApp Solution.

mApp Solutions are accessed and managed through the mApp Solution Editor, which is similar to the Blueprint Editor, except it has multiple options for adding items to a mApp Solution and defining their behavior. mApp Solutions have their own workflow.