Define Action Properties for a Scheduled Item

Use the Action page in the Scheduled Items Properties window to define the Actions for the Scheduled Items.

Note: Each Action has its own unique properties. After you select an Action, the page displays the properties that need to be defined for the selected Action.
Note: The Scheduled Item Properties window is accessed from within the Scheduler window in CSM Administrator.

To define Action properties for a Scheduled Item:

  1. In the CSM Administrator main window, click the Scheduling category, and then click the Edit Schedule task.
  2. Click the Add button.
  3. Click the Action page.
  4. Select an Action.
  5. Define the properties for the selected Action:
    • Backup Database Options: Exports a selected CSM database to a compressed Cherwell Archive Repository (.czar) file.
    • Database Maintenance Options: Performs selected database maintenance operations (example: Rebuilding the Full-Text catalog, Rebuilding Indexes and shrinking SQL logs on a scheduled basis
    • Import External Data Options: Imports data from external databases (example: Active Directory) into CSM.
    • Import from File Options: Imports data from comma separated value (.csv) files into CSM.
    • Import from LDAP Options: Imports LDAP records (example: Customer lists) into CSM.
    • One-Step Action Options:Runs a selected One-Step Action.
    • Portal Credentials Options: Creates Portal login credentials for Customers.
    • Publish Blueprint Options: Publishes Blueprints to your CSM system.
    • Report Options: Runs a selected Report.
    • Train machine learning: Runs a configured query to pull data used to train a Machine Learning model.