CSMe
mApp Solutions
A CSMe
mApp®
Solution
is part of the enterprise service management strategy, which drives the ability
to manage processes across numerous lines of business from a single
application. This can include IT, Human Resources, Facilities, Information
Security, Case Management, and Project Management.
Apply the CSMe mApp Solutions When you apply the CSMe mApp® Solutions , use these considerations for the order of application and best practices.
Facilities Service Management mApp Solution 1.5 Use the Facilities Service Management mApp® Solution to incorporate facilities functionality into their existing CSM systems.
HR Service Management 1.6 Cherwell HR Service Management mApp® Solution (Cherwell HRSM ) combines HR Case Management and HR Employee Administration. Designed around HR workflow processes and Centers of Excellence (COE), Cherwell HRSM is an ideal solution for organizations needing to mature their HR operations and employee experience.
Information Security Management System (ISMS) 2.4 As a comprehensive solution for managing risk, compliance, and security operations, the Cherwell ISMS mApp® Solution leverages Cherwell 's Configuration Management Database (CMDB), Information Technology Service Management (ITSM) framework, and lifecycle processes to marry the capabilities of typical Governance, Risk, Compliance (GRC) tools with real-time operational benefits for Security Incident handling.
Project & Portfolio Management mApp Solution 1.6 The Cherwell PPM mApp® Solution allows executives, Portfolio, Program, Project, and Demand Managers to review the submission of Demands, manage staffing and tasking for Projects, and track Projects to completion.