OOTB Change Metrics
There are several OOTB Change Metrics available in the Metrics Manager.
| Metric | Description | Criteria |
|---|---|---|
| All Changes Being Assessed | Represents the number of Change records with a status of Assessing. | All Changes Being Assessed Saved Search |
| All Changes Being Evaluated | Represents the number of Change records being evaluated. | All Changes Being Evaluated Saved Search |
| All Changes Being Implemented | Represents the number of Change records with a status of Implementing. | All Changes Being Implemented Saved Search |
| All Changes Being Scheduled | Represents the number of Change records with a status of Scheduling. | All Changes Being Scheduled Saved Search |
| All Changes in Review | Represents the number of Change records being reviewed. | All Changes in Review Saved Search |
| All Changes Waiting Approval | Represents the number of Change records awaiting approval. | All Changes Awaiting Approval Saved Search |
| All Closed Changes | Represents the number of Change records with a status of Closed. | All Closed Changes Saved Search |
| All Denied Changes | Represents the number of Change records with a status of Denied. | All Denied Changes Saved Search |
| All New Changes | Represents the number of Change records with a status of New. | All New Changes Saved Search |
| All Open Changes | Represents the number of open Change records. | All Open Requests Saved Search |
| All Open Emergency (Unplanned) Changes | Represents the number of open Emergency Change records. | All Open Emergency (Unplanned Changes) Saved Search |
| All Open Normal Changes | Represents the number of open Normal Change records. | All Open Normal Changes Saved Search |
| All Open Standard Changes | Represents the number of open Standard Change records. | All Open Standard Changes Saved Search |
| All Planned Changes | Represents the number of planned Change records. | Planned Changes Saved Search |
| Changes with Linked CIs | Represents the number of Change records link with Configuration Items. | Changes with Linked CIs Saved Search |
| High Risk Changes | Represents the number of High Risk Change records. | High Risk Changes Saved Search |
| My Approved Changes | Represents the number of Change records with a status of Approved that are owned by the currently logged in User. | My Approved Changes Saved Search |
| My Change Approvals | Represents the number of Change Approval records owned by the currently logged in User. | My Change Approvals Saved Search |
| My Open Change Requests | Represents the number of open Change Request records owned by the currently logged in User. | My Open Change Requests Saved Search |
| My Pending Approvals | Represents the number of Approvals with a status of Pending owned by the currently logged in User. | My Pending Change Approvals Saved Search |
| My Team's Open Change Requests | Represents the number of open Change Request records owned by the currently logged in User's Team. | My Team's Open Change Requests Saved Search |
| Open Changes Not During Maintenance Window | Represents the number of open Change records that are not scheduled during the maintenance window. | Open Changes Not During Maintenance Window Saved Search |
| Open Changes with Linked Incidents | Represents the number of open Change records linked to Incidents. | Open Changes with Linked Incidents Saved Search |
| Open Changes with Linked Problems | Represents the number of open Change records link to Problems. | Open Changes with Linked Problems Saved Search |