Start/Stop/Restart a Service or Web Application from the Service Monitor

Use the Service Monitor to stop, start, or restart the following CSM services:

• Application Server
• Cherwell Service Host

When you stop, start, or restart the Cherwell Service Host, the action impacts the host's microservices: Automation Processes, E-mail and Event Monitor, Mail Delivery, and Scheduling.

Use the Service Monitor to stop, start, or restart the following CSM Web Applications:

• Browser Client
• Customer Portal
• Web-Forms
• Cherwell Web Service

To start/stop/restart a CSM service or restart a Web Application:

1. Open the Service Monitor.
2. Locate a CSM service or Web Application.
3. Click an operation:
   • Start: Start a service or Web Application.
   • Stop: Stop a service or Web Application.
   • Restart: Restart a service or Web Application.
   • Refresh: Refresh the services and update the web page (under Actions).
     Note: If a service is already running, the start option is disabled.