Configure Cherwell Mobile Settings

The Cherwell Mobile applications for iOS and Android were deprecated in March 2019 and are no longer available in their respective application stores. CherwellMobile applications that are already installed should continue to work as expected, however.

To replace Cherwell Mobile and accommodate users on any device, including mobile devices, use Adaptive Layouts to design forms and dashboards that adapt to different dimensions.

Cherwell Mobile settings define which:

• Mobile dashboard (home) to display by default.
• Mobile dashboard (alert) to display by default.
• Business Objects to make available. Associated Saved Searches will also be available.
• Actions/One-Step Actions to allow for each Business Object.

The default Cherwell Mobile settings (either Global or Role) are initially configured in CSM Administrator. Users with security rights can configure their personal Cherwell Mobile settings.