The
CSM Portal
can be configured so customers and users do not need to log in, but
functionality is limited until a login is complete.
To log in to a
CSM Portal:
- Navigate to
https://server/CherwellPortal, where
server is the location where
CSM Web Applications
are installed.
This opens the default site chosen by your administrator.
Tip: To navigate to a specific site, specify the site
in the URL (example:
https://server/CherwellPortal/Marketing).
- Depending on the design of the
CSM Portal, you may
need to select the
Login link. Consider that not all Portals and
sites require login.
- Provide your user name and password. If Windows/LDAP
authentication is enabled, provide your Windows credentials.
- Select
Login.