CSM 10.4 Documentation

Home

Create HR Roles

Cherwell HR Case Management uses Roles to define User Dashboards. There are three Roles to configure.

To create a Role, perform the following steps:

  1. Open the Role Manager.
  2. Click the Create New button.
  3. Define general information for each of the roles listed below:
  • Name: HR Case Agent
    • Primary Object: HR Case
    • Dashboard: HR Case My Work
  • Name: HR Case Supervisor
    • Primary Object: HR Case
    • Dashboard: HR Case Team My Teams Work
  • Name HR Management
    • Primary Object: HR Case
    • Dashboard: HR Case Management Oversight

Was this article useful?