CSM 10.4 Documentation

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HR Position Role Service Template

The HR Position Role Service Template assigns the appropriate Service Catalog Template to the IT Service Request for fulfillment.

Equipment Request Templates: Templates that contain the Work Units for the equipment review or procurement activities based on the Position Record identification of 'new' or 'existing' position.

Access Request Templates: Templates that contain Work Units for required accesses (example: AD, E-mail, application[s]). Access request fulfillment Work Units are based on the Position Record identification of 'new' or 'existing' employee.


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