CSM 10.4 Documentation

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Using Cherwell HRSM

You can use Cherwell HRSM to help HR Case Agents, customers, and new hires perform common tasks.

Use Cherwell HRSM to:

  • Allow HR Case Agents to easily organize and track their work.
  • Handle onboarding, offboarding, and employee transfer activities.
  • Let your customers access the HR knowledge base.
  • Allow new hires to complete pre-employment tasks via the New Hire Portal.


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