CSM 10.4 Documentation

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Change Management mApp Solution Change Advisory Boards (CABs)

Normal and Emergency Change Requests require at least one approval by a Change Advisory Board.

The Change Management mApp® Solution uses two boards:

  • Change Advisory Board: The Change Advisory Board (CAB) is a group of people that support the assessment, prioritization, authorization and scheduling of Changes.
  • Emergency Change Advisory Board: The Emergency Change Advisory Board (ECAB) is a subgroup of the Change Advisory Board that makes decisions about Emergency Changes.

By default, Standard Changes do not require the approval of the CAB, but you can define an Approval Process in CSM Administrator (Create a Blueprint>[Business Object]>Edit Approvals), if necessary.

Tip: Use the Change Advisory Board Worksheet to organize information relating to CAB and ECAB members. You will need this information when defining the approval boards.

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