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Configuring the Track the Number of Incidents Caused by a Change Request mApp Solution

Complete the following procedure to configure the Track the Number of Incidents Caused by a Change Request mApp Solution. The configuration procedure is completed in CSM Administrator.

  1. (Optional) Add the new Widgets to a Dashboard of your choice.
    Note: Access mApp Solution Widgets by opening the Widget Manager and selecting Global scope>Track the Number of Incidents Caused By Change Requests.

    To open the Widget Manager:

    1. The Widget Manager can be opened several ways:
      • From the CSM Desktop menu bar, click Dashboards>Widget Manager.
      • From the Widget Tree in the Dashboard Editor, right-click>Widget Manager.
      • From the Blueprint Editor menu bar in CSM Administrator, click Managers>Dashboards>Widget Manager.
      • From within the Site Manager in CSM Administrator.

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