Define the Portal Search

To define the Portal Knowledge Search:

In CSM Administrator, select the Browser and Mobile category and then click Site Manager.
Right-click the IT Site and then select Edit.
Click the Display page.
In the Search section next to the Use Search Widget field, click the ellipses button.
Right-click the Self Service Searches with Knowledge Widget and then select Edit.
In the Quick Search section, click Add>CKCS Article.
Select the Search Attachments check box.
Click OK.