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Set the Journal - Remote Support History Form as the Default

Set the Journal - Remote Support History Form as the default Form for easier access to information on remote sessions.

Note: This functionality is only available if you have applied the BeyondTrust Remote Support mApp Solution. For more information, refer to the mApp Tech Notes documentation.

To set the Journal - Remote Support History Form as the default:

  1. Use the Form Editor (accessed from within a Blueprint in CSM Administrator) and filter the Business Objects by clicking the Supporting option.

    Business Obejct Manager: Journal - Remote Support History

  2. From the Form drop-down list, select BeyondTrust Report.
  3. From the menu bar, select Form > Make this the default standard form.
  4. Select Yes.
  5. From the Form drop-down list, select Default Form.
  6. From the menu bar, select Form > Form properties. Rename the Form to something that will label it as the old Form (example: Old Default Form).

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