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Update OOTB Portal Customer Security Group

The OOTB Portal Customer Security Group (or your own custom group, if used) must be updated for a Customer to request items for purchase from the CSM Portal.

  1. In CSM Administrator, under Categories, select Security.
  2. Select Edit security groups.
  3. From the Group drop-down list, select Portal Customer.
  4. Select the Business Objects tab.
    1. From the Business Object drop-down list, select Product Catalog.
    2. Under General, select the View check box.
    3. Under the Product Catalog list of fields, select New Field.
    4. Under General, select the View check box.
    5. From the Business Object drop-down list, select IncidentLinksProductCatalog.
    6. Under General, select the following check boxes: View, Add, Edit, and Delete.
    7. Under the IncidentLinksProductCatalog list of fields, select New Field.
    8. Under General, select the View and Edit check boxes.
  5. Save the Security Group.

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