Using Actions in CSM Desktop Client Task Pane

The JIRA V2.0 mergeable application (mApp) Solution provides functionality that allows for JIRA bug tracking, issue tracking, and project management functions in CSM.

1. Open an Incident and look for the Incident Actions in the Task pane.
   You see a JIRA folder with available options.
2. Open a Problem and look for the Problem Actions in the Task pane.
   You see a JIRA folder with available options.