CSM 10.4 Documentation

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Change Management Change Form

Use the Change Form to create, edit, and track Changes.

The form has five areas:

  1. Status Area: Displays information relevant to the Change Form, including Change ID, Change type (Standard, Normal, or Emergency), Status, and Requester.
  2. Pages: Displays linked records (child records) that are related to the Change (parent record), such as Journals (to track notes and history), Problems, and Incidents.
  3. Form Area: Displays the main form fields.
  4. Stages: A list of the stages associated with the Change Request. Different Change Types have different stages.
  5. Actions List: Dynamically displays a list of actions that are available for the current Change.

The following image shows a Standard Change Form with the five sections identified.


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