CSM 10.4 Documentation

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Define a Project Business Case

Use the Business Case tab to articulate your reason for initiating the project.

Note:This functionality is only available after you apply the mApp Solution.
  1. On the Business Case tab in the form arrangement, select New ITPT Business Case.
  2. Add the following information:
    1. Business Reasons: A reason for initiating the project (example: The current Dell Switch in the Colorado Springs, CO office is antiquated and needs to be replaced).
    2. Resource Details: Resource information for the project (example: Clair Wu has been identified as the person who will install and configure the switch).
    3. Cost Details: Cost information for the project (example: The cost of one 5000 Gigabit Switch is $8,450.00 USD).
    The Business Case form automatically saves.

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