Incident Dashboards
CSM provides Incident dashboards to view Incident and Service Request
metrics. Use these dashboards to monitor metrics and configure and filter
Widgets to customize the display.
Related topics
Incident Dashboard CSM provides an Incident dashboard that intuitively organizes your critical Incident metrics into a single, real-time, at-a-glance Incident control panel.
Incident Details Dashboard CSM provides an Incident Details dashboard that provides more detailed Incident information, including MTTR and lifecycle stats.
Service Request Dashboard CSM provides a Service Request dashboard that organizes your critical Request metrics into a single, real-time, at-a-glance Request control panel.