CSM 10.4 Documentation

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View Items in a Service Order

Once a Service Request has been submitted, Customers can view the status of their current Service Orders and review past Service Orders using the My Service Orders Dashboard.

To view items in a Service Order:

  1. Log in to the Portal
  2. Click the Service Orders drop-down in the menu bar, and then select My Orders.

    The My Service Orders Dashboard opens.

    Service Orders

  3. Select an item from the Grids to open the specific Service Request.

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