CMDB Automation Processes

CSM provides the following OOTB CMDB Automation Processes:

Name	Description
Notify Owner of Computer Change	When any Field of a Config - Computer Record changes, the process initiates the Send Computer Change Notification E-mail One-Step Action, which sends a notification e-mail to the owner of the Config - Computer Record.
Tiered Alert - Computer Down	Waits for the CI status to change to Down, and then increments the Alert Level (or aborts the process) based on the configuration in CSM (Arrangement section of the Config - Computer Business Object).
Notify Owner of Network Device Change	When any Field of a Config - Network Device Record changes, the process initiates the Send Device Change E-mail One-Step Action, which sends a notification e-mail to the owner of the Config - Network Device Record.
Tiered Alert - Network Device Down	Waits for the CI status to change to Down, and then increments the Alert Level (or aborts the process) based on the configuration in CSM (Arrangement section of the Config - Computer Business Object).
Tiered Alert - Printer Down	Waits for the CI status to change to Down, and then increments the Alert Level (or aborts the process) based on the configuration in CSM (Arrangement section of the Config - Printer Business Object).
Tiered Alert - Server Down	Waits for the CI status to change to Down, and then increments the Alert Level (or aborts the process) based on the configuration in CSM (Arrangement section of the Config - Server Business Object).
Tiered Alert - System Down	Waits for the CI status to change to Down, and then increments the Alert Level (or aborts the process) based on the configuration in CSM (Arrangement section of the Config - System Business Object).
Tiered Alert - Telephony Equipment Down	Waits for the CI status to change to Down, and then increments the Alert Level (or aborts the process) based on the configuration in CSM (Arrangement section of the Config - Telephony Equipment Business Object).
Tiered Alert - Other CI Down	Waits for the CI status to change to Down, and then increments the Alert Level (or aborts the process) based on the configuration in CSM (Arrangement section of the Config - Other CI Business Object).