Configure the Browser Connection
Use the Connection Wizard, which is automatically launched by the Installation Wizard during the Portal and Browser App installation, to configure the Browser connection. The Browser connection is a direct-to-database/2-tier connection between the web applications and the CSM database.
Most options are assumed or set by default to assist with decision making. For example, the connection type is assumed to be a direct-to-database connection and the database connection is named Cherwell Browser. Wizard page examples are in Configure the Server Connection.
Important: Using a proxy server during configuration is not
supported or recommended. Proxy servers can change request headers and cache
information, both of which can cause unknown and unexpected issues with the
CSM Web Applications.
To configure the Browser connection: